IT Professional | Web Product Builder | Technical Problem Solver
I design, build, deploy, and support modern websites and digital products. I combine business experience, information technology, customer support, and AI-assisted development to turn ideas into reliable, user-friendly solutions.
Every project here is deployed and serving real users — designed, built, and maintained end to end.
Sid Mobile Mechanic
Company website for a Louisiana automotive service and technology company
A fast, SEO-focused company website for Sid Mobile Mechanic LLC that presents its automotive services and portfolio of brands with a clean, dark, modern design.
Full-stack church website with content management for a New Orleans congregation
A complete web platform for a New Orleans church — service times, events, sermons, daily devotionals, and a secure pastor login for managing content without a developer.
Lead-generation website for a mobile headlight restoration service
A conversion-focused business site for a mobile headlight restoration service — built to turn visitors into booked appointments with clear calls to action, reviews, and a gallery of real results.
Automotive data platform — one search bar for specs, parts, and trouble codes
An automotive research tool that puts vehicle specs, fluids, tire sizes, parts, OBD2 trouble codes, and NHTSA recall lookups behind a single search bar — with VIN scanning built in.
Builder, problem solver, and the person who answers the support ticket
I'm Sidney Impastato, an IT professional based in Slidell, Louisiana. I hold a Bachelor of Science in Information Technology, and I've spent my career at the intersection of technology and people — technical support, customer success, project coordination, and building web products end to end.
I've designed, built, deployed, and now support multiple production websites: business sites, a full-stack church platform with content management, and an automotive data product. That means I've done every part of the job — design, code, DNS, SSL, deployment, and the support call afterward.
I work daily with tools like Salesforce, Jira, and Git, and I use AI assistants — ChatGPT, Claude, and Grok — professionally to accelerate research, debugging, documentation, and development, while staying fully responsible for architecture, implementation, testing, and deployment.
Bachelor of Science in Information Technology
Technical support and customer success experience
Website design and product development
Project coordination and process improvement
Salesforce, Jira, Git, DNS, SSL, and CRM experience
AI-assisted development using ChatGPT, Claude, and Grok
Available for remote technology opportunities
Skills
A full-stack toolkit, from code to customer
I cover the whole lifecycle of a web product: building it, shipping it, keeping it online, and supporting the people who use it.
Web Development
Next.js
React
TypeScript
JavaScript
Tailwind CSS
HTML & CSS
Node.js
REST APIs
Platforms & Infrastructure
Vercel
Supabase
PostgreSQL
Git & GitHub
DNS management
SSL / TLS
Domain configuration
WordPress
Business & Support Tools
Salesforce
Jira
CRM systems
Ticketing workflows
Technical documentation
Process improvement
Project coordination
AI-Assisted Development
ChatGPT
Claude
Grok
AI-accelerated debugging
Research & documentation
Prompt-driven prototyping
Customer-Facing
Technical support
Customer success
Onboarding & training
Escalation management
Clear written communication
Resume
The full picture, one page
Education, work history, and technical experience — formatted for both recruiters and applicant tracking systems.
I'm available for remote technology roles — technical support, customer success, IT, and web product work. If you think I'd be a fit for your team, I'd love to hear from you.